Got a question about sitting your driver’s licence? Take a look at our Frequently Asked Questions below.
If you still need help, drop us a line.
If you can’t make your test and need to cancel or change your time you can go online to change most test bookings, (you will need your drivers licence number). Alternatively you can go into your local VTNZ licensing branch or contact NZTA on 0800 822 422.
Another test fee is payable if you change or cancel your test appointment within two working days of the test date. (The two working day period excludes weekends, public holidays, the day of the test and the day you make the change).
When you are on your restricted licence, the only passengers you can carry without a supervisor are:
You need to produce a medical certificate completed by your medical practitioner if:
*When renewing a commercial licence, you need to provide a medical certificate when you renew your licence classes. A medical certificate may not be required if one has been supplied to the NZ Transport Agency within the past five years, and any medical condition has not worsened, or any new condition been diagnosed.
The requirement to provide a medical certificate when you renew a commercial licence is a road safety measure that recognises the accident risks associated with driving for extended periods of time and/or driving heavy vehicles. It also recognises that the public have a right to expect that drivers to whom they entrust their safety (e.g. taxi drivers) are proven to be medically fit.
You can update your address details online with the NZ Transport Agency. This will update your driver licence details and motor vehicle details.
Alternatively, you can call them on 0800 822 422.
You are required to take one of the following forms of personal identification:
If you have either of the above, you don’t need any of the following documents. If you don’t, you will need to provide two acceptable forms of proof of identity – one from the list of primary documents and one from the list of supporting documents.
Primary documents accepted
Supporting documents accepted – must be current
If neither of the primary or supporting documents is photographic, you must also provide a referee-verified image. It must be a good likeness of you and of an equal standard to one required for a passport application.
An acceptable identity referee is someone who meets all of the following requirements:
The identity referee needs to complete a declaration form and provide their New Zealand driver licence or passport number, full name, date of birth, contact details, and the full name and date of birth of the applicant. They also need to sign and date the back of the photo.
The identity referee must complete and print this NZ Transport Agency Identity Referee Declaration form. Present the form and photo with your other documents and the referee’s New Zealand passport or driver licence.
If the name you want on your driver licence is different from the name on your identification documents, you’ll need to take one of the following original documents into the branch with you:
If you feel that it will help, you are allowed to bring a support person with you to your Restricted and Full Licence tests. The support person must:
If you would like to make an inquiry about your test or the testing process, please fill out our complaints form and select Driver Testing complaint from the drop down box.
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