COVID-19: Inspection & Licensing Services

Updated 20 December 2021

Inspection & Licensing Services

Under the traffic light system, all branches are operating at normal trading hours. Please use our branch finder to find out when your local VTNZ is open.

Under the COVID Protection Framework, you do not need to be fully vaccinated to access the following services at our branches.

WoFs, CoFs, Maintenance Checks, Vehicle Condition Assessments, Pre-purchases Assessments, Vehicle Appraisals, Safety Assessments, Entry Certification, Road User Charges, Vehicle Registrations, Licensing Theory Tests and Overseas Licence Conversions.

You must have a valid ‘My Vaccine Pass’ to sit your practical driving test. For full details, please see COVID-19: PRACTICAL DRIVER TESTING

COVID Protection Framework: RED

Branches operating in Red areas are operating at normal trading hours. Please use our branch finder to find out when your branch is open.

Under the COVID Protection Framework, you do not need to be fully vaccinated to access the following services at our branches.

Services Available

All Vehicle Inspection, Vehicle Licensing and Driver Licensing services are available at Red.

This includes: WoFs, CoFs, Maintenance Checks, Vehicle Condition Assessments, Pre-purchases Assessments, Vehicle Appraisals, Safety Assessments, Entry Certification, Road User Charges, Vehicle Registrations, Licensing Theory Tests and Overseas Licence Conversions.

You must have a valid ‘My Vaccine Pass’ to sit your practical driving test. For full details, please see COVID-19: PRACTICAL DRIVER TESTING

Health & Safety

We will need you to follow strict health and safety procedures when visiting us for your vehicle inspection.

Before You Visit

  • Please do not visit us if you have any cold, flu or other COVID-19 symptoms.
  • Before visiting any VTNZ branch please ensure your vehicle is clutter free.
  • We ask that only one person comes to the branch with the vehicle.
  • Please bring your own pen for signing and completing any paperwork.
  • If you have a face covering exemption, and therefore not wearing a face covering when you visit a branch – you will need to have a valid ‘My Vaccine Pass’ to enter a branch (either on your mobile phone or a printed copy). This will be verified by staff.

Attending The Branch

  • When arriving at a VTNZ branch, please queue in the correct open lane, and stay in your vehicle. A VTNZ employee will come to you.
  • Before leaving your vehicle, please ensure that you switch off any heating and air conditioning.
  • Please wear a face covering at all times. If you have a face covering exemption, please have your exemption card and your ‘My Vaccine Pass’ ready to be verified by staff. Please maintain physical distancing of at least 1 metre.
  • If you have a face covering exemption, but do not have a valid ‘My Vaccine Pass’, you will not be allowed into our branches.
  • Scan in using the NZ COVID Tracer App or we will take your contact details for our COVID-19 register.
  • Sanitise your hands.

Paying

  • When you reach the front of the queue you will be given instructions by our Automotive Technician as to what they require you to do whilst the inspection is taking place. Please follow their instructions.
  • If you are an account customer a VTNZ employee will take your order number or other unique identifier to process the transaction.
  • If you aren’t an account customer then you will need to make a card payment (credit or debit) inside the branch when directed to. Please note: We cannot accept cash.

COVID Protection Framework: ORANGE

Branches operating in Orange areas are operating at normal trading hours. Please use our branch finder to find out when your branch is open.

Under the COVID Protection Framework, you do not need to be fully vaccinated to access the following services at our branches.

Services Available

All Vehicle Inspection, Vehicle Licensing and Driver Licensing services are available at Orange.

This includes: WoFs, CoFs, Maintenance Checks, Vehicle Condition Assessments, Pre-purchases Assessments, Vehicle Appraisals, Safety Assessments, Entry Certification, Road User Charges, Vehicle Registrations, Licensing Theory Tests and Overseas Licence Conversions.

You need to have a valid ‘My Vaccine Pass’ to sit your practical driving test. For full details, please see COVID-19: PRACTICAL DRIVER TESTING

Health & Safety

We will need you to follow strict health and safety procedures when visiting us for your vehicle inspection.

Before You Visit

  • Please do not visit us if you have any cold, flu or other COVID-19 symptoms.
  • Before visiting any VTNZ branch please ensure your vehicle is clutter free.
  • We ask that only one person comes to the branch with the vehicle.
  • Please bring your own pen for signing and completing any paperwork.
  • If you have a face covering exemption, and therefore not wearing a face covering when you visit a branch – you will need to have a valid ‘My Vaccine Pass’ to enter a branch (either on your mobile phone or a printed copy). This will be verified by staff.

Attending The Branch

  • When arriving at a VTNZ branch, please queue in the correct open lane, and stay in your vehicle. A VTNZ employee will come to you.
  • Before leaving your vehicle, please ensure that you switch off any heating and air conditioning.
  • Please wear a face covering at all times. If you have a face covering exemption, please have your exemption card and your ‘My Vaccine Pass’ ready to be verified by staff. Please maintain physical distancing of at least 1 metre.
  • If you have a face covering exemption, but do not have a valid ‘My Vaccine Pass’, you will not be allowed into our branches.
  • Scan in using the NZ COVID Tracer App or we will take your contact details for our COVID-19 register.
  • Sanitise your hands.

Paying

  • When you reach the front of the queue you will be given instructions by our Automotive Technician as to what they require you to do whilst the inspection is taking place. Please follow their instructions.
  • If you are an account customer a VTNZ employee will take your order number or other unique identifier to process the transaction.
  • If you aren’t an account customer then you will need to make a card payment (credit or debit) inside the branch when directed to. Please note: We cannot accept cash.

COVID Protection Framework: GREEN

Branches operating in Green areas are operating at normal trading hours. Please use our branch finder to find out when your branch is open.

Under the COVID Protection Framework, you do not need to be fully vaccinated to access the following services at our branches.

Services Available

All Vehicle Inspection, Vehicle Licensing and Driver Licensing services are available at Green.

This includes: WoFs, CoFs, Maintenance Checks, Vehicle Condition Assessments, Pre-purchases Assessments, Vehicle Appraisals, Safety Assessments, Entry Certification, Road User Charges, Vehicle Registrations, Licensing Theory Tests and Overseas Licence Conversions.

Health & Safety

We will need you to follow the below health and safety procedures when visiting us for your vehicle inspection.

Before You Visit

  • Please do not visit us if you have any cold, flu or other COVID-19 symptoms.
  • Before visiting any VTNZ branch please ensure your vehicle is clutter free.

Attending The Branch

  • Scan in using the NZ COVID Tracer App or we will take your contact details for our COVID-19 register.
  • Sanitise your hands.

Paying

  • All payment methods accepted, including cash.

Our face covering policy in Green areas is subject to change and will be reviewed prior to any Green Level changes.

Visit one of our 80+ branches nationwide

We'll have you road ready in no time.