Make a Complaint

Complaint Form

What is your complaint about?*
Test Details
Test Date
Test location
Time of test
Testing Officer's Name
Applicant details
Driver licence number*
First name
Last name
Date of birth
Contact details
Email*
Phone number*
Test type
- Restricted licence test
- Full licence test
- On Road Safety test
Please describe your complaint – what happened?*
Please attach any information to support your complaint.
Please attach any information to support your complaint.
Would you like to attach any further information?
- Yes
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Would you like to attach any further information?
- Yes
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Third Party Authorisation
Only complete this section if this complaint relates to a third party.
- I hereby authorise the person listed below to act on my behalf relating to this inquiry. I have read & understood the inquiry written and am satisfied that the issues raised are accurate. I request VTNZ to investigate these matters and make contact with the authorised person. I understand that a resolution will be communicated with this person.
Authorised person’s details
Driver Licence Number (if applicable)
First name
Last name
Relationship to applicant
All other complaints
First name*
Last name*
Email*
Phone number
Branch visited
Date of visit
Licence plate number
If not available, please add VIN number
What is your complaint about?
Staff member involved
Please describe your complaint*
Please attach any further information to support your complaint
Please attach any further information to support your complaint
Would you like to attach any further information?
- Yes
Attach another document
Attach another document
Would you like to attach any further information?
- Yes
Attach another document
Attach another document
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Make a Complaint

Complaint Form

Test Details

Applicant details

Contact details

Authorised person’s details

All other complaints

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